Solutions for your Business
Build a connected business on Microsoft’s platform
TM-Online Consultancy helps scope, implement, and support Dynamics 365 CRM and Power Platform solutions tailored to your operational workflows and business systems.
Explore our services
Consulting and implementation offerings scoped around your operational priorities. Review concrete deliverables and request a scoped conversation.
Dynamics 365 CRM consulting & implementation
Discovery and requirements alignment, solution configuration, and structured implementation planning for unified customer engagement.
Power Apps canvas apps
User-focused app scoping, canvas app implementation, and fit-for-purpose interface design tailored for frontline operational roles.
Power Apps model-driven apps
Data-model and app-structure planning, model-driven app configuration, and implementation support built directly atop Microsoft Dataverse.
Power Automate workflows
Workflow assessment, cloud flow design, and automation implementation to remove repetitive operational friction across tools.
Azure Logic Apps integrations
Integration requirements, Logic Apps workflow architecture, and implementation support for mission-critical external connectors.
Bundled implementation & support
Coordinated implementation planning, cross-service delivery support, and post-launch operational guidance scoped precisely to organizational goals.
Our four-step delivery approach
A structured, collaborative framework designed to ensure clear scope definition, predictable milestones, and reliable technical execution.
Discover
Clarify goals, operational context, and technical requirements before committing architecture or configuration resources.
Design
Shape the solution architecture, data schemas, security boundaries, and agree upon documented project deliverables.
Implement
Configure, build, and thoroughly test agreed services across Dynamics 365, Power Platform, and connected Azure integrations.
Launch & support
Prepare deployment protocols, facilitate smooth handoff, and establish tailored ongoing support to protect your investment.
Key benefits of a connected Microsoft platform
Unified cloud capabilities configured intentionally around how your teams, data, and daily operational processes work.
Connected data
Align customer intelligence, records, and operations across systems into a cohesive structure, preventing siloed databases and broken reporting.
Fit-for-purpose apps
Support specific user and workflow needs with targeted interfaces, empowering departments without the weight of rigid legacy software.
Automated work
Reduce repetitive manual data entry and multi-system notifications, ensuring approvals and cross-team actions advance consistently.
Dependable integrations
Plan resilient connectors between external software and core business applications with performance, security, and exception handling built in.
Common questions about our services
Realistic perspectives on scoping, technical requirements, engagement models, and post-delivery support.
What can be included in scope?
Scope depends entirely on your business goals, existing data structure, and selected services. Discovery sessions allow us to evaluate specific processes, define exact boundaries, and provide a clear scoped proposal.
How do I know which Microsoft platform service fits?
Platform fit depends on your functional use case, licensing environment, data models, and team roles. Identifying whether a model-driven app, canvas app, or CRM module best serves the need is a key outcome of our initial scoping conversation.
How is delivery handled?
We follow a disciplined Discover, Design, Implement, Launch & support sequence. Engagements are structured around clear sprint checkpoints to ensure technical deliverables match operational expectations.
Is post-launch support available?
Yes. Post-launch support agreements are scoped according to your team’s internal capabilities, system complexity, and anticipated operational evolution rather than generic rigid packages.
Service selection / cart preview
Discuss the services you’re considering with our consulting leads. We review your requirements and provide a tailored, transparent implementation plan.
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